I first contacted Patty about 6 months prior to purchase, and was contacted by Samantha. They kept in touch while we were trying to sell our home in another state, sending us homes to browse. When we were ready to buy, Samantha spent two or three days with us looking at homes, keeping us updated with their internet search service. We even modified our criteria during the first day, and it did not slow us down. When it came time to negotiate, this agency went out if it's way to be helpful, checking things that the seller's agent was too lazy to do, like making sure light fixtures worked, and checking the legality of a deck with the HOA. They were there for, and for the most part provided for, every aspect of closing, from inspection, to survey, to maintenance needs. Communication was incredible. Attitude was very positive, and very proactive, which is incredibly important for anyone who calls themself YOUR agent. They were with me from start, to finish, and after. I would not look elsewhere for representation. Patty has an awesome crew.